Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

General

Normally, when you browse a website, the website can access your IP address (the website needs it deliver you the webpage) and it is usually logged for tracking purposes. Your IP address is often assigned uniquely to your computer by your ISP, making browsing non-anonymous in the sense that your activities under your IP may be linked to your computer. When browsing through limeproxies.com our servers make the requests and forward you the contents, so external websites see our IP address, not your IP address. As our IP addresses are public and shared, your browsing is effectively anonymized. Be advised, however, that LimeProxy.com does not protect you from other ways your IP address or other identifiable information can unintentionally leak, such as through malicious scripts, embedded objects, or downloaded executables.
We provide HTTP/HTTPS proxies in standard packages. We also offer socks proxies as in our special pack .
Proxies are allocated automatically (within 5 minutes) once payment has been completed. You will be emailed with your login details to the control panel, where you can set your authorized IPs and get your list of proxies. In some instances, we take upto 12 hours to activate a account incase of being flagged for further verification.
No, emailing of any kind and on any scale is strictly prohibited.

Billing

We offer 3 days money back guarantee.
Visa, Master Card, American Express, Discover, PayPal and Cheque is accepted via our standard online order form. We also accept bank wire, alertpay, liberty reserve & other e-currencies subject to additional processing fees. Please contact sales@limeproxy.com to order using these payment modes
You can request cancellation by emailing sales@limeproxy.com with your user id and last payment transaction id. Our proxies are set to auto cancel unless renewed. We do not auto renew the accounts.
All accounts are setup for a minimum of 30 days unless specified.

Technical

No. But socks proxies can be ordered on demand by contacting support. Minimum order for socks proxies is 100.
All proxies are guaranteed to offer a minimum of 500 mbps dedicated speed. Our network is connected to a 1gbps core which means we will have enough bandwidth to support any application.
By default we allow 50 concurrent connections. This can be increased depending on the proxy package. For instance for 1000 proxies pack, we can allow 1000 connections.
We by default only support IP based authentication to prevent proxy sharing. However we can allow username based authentication on special requests. Please contact support with your request and justification to enable username based authentication.
No, emailing of any kind and on any scale is strictly prohibited.

Tutorials

No. But socks proxies can be ordered on demand by contacting support. Minimum order for socks proxies is 100.
All proxies are guaranteed to offer a minimum of 500 mbps dedicated speed. Our network is connected to a 1gbps core which means we will have enough bandwidth to support any application.
By default we allow 50 concurrent connections. This can be increased depending on the proxy package. For instance for 1000 proxies pack, we can allow 1000 connections.
We by default only support IP based authentication to prevent proxy sharing. However we can allow username based authentication on special requests. Please contact support with your request and justification to enable username based authentication.

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