Network
Network status
Our uptime commitment is 99.99%. If something is not behaving, this page tells you how to check it and how to reach a human quickly.
Live status is not published here yet
We are connecting this page to our monitoring so you can see component-level status in real time. Until then, the fastest way to check your own proxies is the proxy test walkthrough, and the fastest way to reach us about an outage is to open a ticket — support is staffed 24/7.
Check your own proxies first
Most reports turn out to be a target site blocking a request rather than a proxy being down. The five-step test isolates which layer is failing in a couple of minutes.
Get told before you notice
The dashboard can email or SMS you about proxy downtime, renewals and assignments — turn notifications on.
Report an outage
Open a ticket with your proxy IPs, the target you were hitting and the error you saw. Support is staffed 24/7 and a real engineer picks it up.